What are the key drivers of employee experience

12 Key Drivers Of Employee Engagement That Every Leader Must Know

The perceptions that your staff members have of you as an employer could be very different from the ones you’ve created for your brand. Even though you might think your workplace is inspiring and safe, some of your employees might think there’s a lot of room for improvement. These emotions are a part of working for you.

What are the key drivers of employee experience? Putting more money into your workers’ experiences working for your firm has some obvious benefits. We’re going to get specific today and assist you in figuring out key drivers of employee experience. 

Why Your Business Should Care About Employee Experience

Employee experience is the total impression that an individual has of their environment and company. Beginning with the hiring and onboarding procedures, every individual you work with will have a unique experience. Until they go to work for someone else, they will keep shaping their opinion of your organization. 

Employees that are engaged in their work are more inventive, dedicated, and productive. In addition, they have a higher chance of long-term employment. Since it fosters a sense of fulfillment, purpose, and belonging at work, a great employee experience is a major factor in encouraging employee engagement.

Contented staff members are more likely to deliver superior customer service, which can increase client happiness and loyalty. Employees are more inclined to go above and beyond for clients and deliver a great experience when they feel appreciated and supported by their company.

Businesses with excellent employee experiences typically outperform those with subpar ones in terms of profitability. This is a result of engaged workers being more dedicated, creative, and productive at work. Additionally, they are less likely to quit, which can save the business money on hiring and training expenses.

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What Are The Key Drivers Of Employee Experience?

Authority & Empowerment

First on the list of “What are the key drivers of employee experience?” is authority & empowerment. To perform well, employees must believe they have the necessary flexibility to use their judgment. Workers who have a sense of control over their work have a greater probability of being engaged and wishing to stay with the company longer. Encourage employee autonomy at work; it’s well known to be a significant factor in fostering a happy work environment.


One of the main factors influencing employee engagement is communication. Managers and organizations can encourage employee engagement and foster a sense of belonging by giving regular performance reviews, sharing information about the company’s objectives and initiatives, and communicating with staff members on a regular basis. Effective interaction can also help reduce staff turnover and increase morale.


Collaboration at work has been demonstrated to improve employee attitudes, and as work units grow more cross-functional and serve as social hubs, collaboration itself is becoming more and more significant.

Cooperation fosters mutual respect and trust among coworkers and can boost productivity, communication, and creativity. Promoting cross-functional cooperation and offering venues for the exchange of ideas creates a setting in which different viewpoints come together to produce innovation and mutual success.


Everybody wants to feel important and have a sense of worth. Workers perform optimally when they perceive that their employer values them. Employee engagement and motivation are higher in companies that are able to foster a culture of recognition and consistently recognize the contributions of their staff members.

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Organizations must provide opportunities for employees to grow and develop if they want to engage them in their work. This can be achieved by conducting frequent assessments of your employee engagement drivers and offering mentorship opportunities, training and development initiatives, and cross-functional projects.

Psychological safety

A sense of psychological safety, which is related to ethics and communication, is the ability to express your thoughts without fear of repercussions, especially when those opinions conflict with those of senior leadership or other people.

Employees are more likely to feel protected and not worry about retaliation when they can be themselves and express their opinions. Workers can experiment, take chances, and learn from their mistakes in a safe workplace. A more creative and effective workforce results from this.


What are the key drivers of employee experience? One of the main factors influencing employee engagement is leadership. An effective leader sets the tone for a healthy work environment by communicating clearly, sharing an inspiring vision, and recognizing the efforts and hard work of their team members.

They are also in charge of explaining the organization’s goals and direction to staff members so they can see how their contributions fit into the larger scheme.

Innovation & creativity

Employees in innovative cultures have the chance to personally influence roles and processes and make a meaningful contribution to advancement. Innovative workplace cultures thrive when staff members understand that trying something new and taking a chance can result in failure.


When roots go outside the office, engagement thrives. Promoting community involvement enables staff members to share their enthusiasm and mission with others. Teams come together for a common goal through volunteer work, fundraising events, and social projects.

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Culture and ethics

You might want to concentrate on doing activities that encourage living your company values and faith in leadership if you want to have an impact on the culture of your organization. In order to help employees build solid alliances and find joy in their professional relationships, it is important to cultivate a culture of mutual respect, gratitude, and open communication. Make sure your employees are aware that different cultures and backgrounds are their strengths, and everyone should respect that. 

Work process

Processes that are effective, rational, and efficient lead to engaged workers. Overly intricate, slowly stagnating, or excessively loose and ambiguous procedures will impede productivity and irritate staff members. Once more, managers may help avoid these problems by assisting their workers in setting priorities and maintaining focus.

Work-life balance

Even the most motivated workers run the risk of burning out if they don’t have a work-life balance. Long-term employee engagement depends on a company culture that values people’s lives both within and outside of the workplace and maintains a sustainable degree of work-life balance. Businesses can support employees’ overall well-being by integrating workplace management tools like Acall, remote work opportunities, and wellness programs that demonstrate that they value work-life balance.

Wrap Up

You can learn about “What are the key drivers of employee experience?” after reading the post. Workers who feel that they are always working will be more involved than those who don’t have a solid work/life balance. The last factor in maintaining employee engagement is effective communication. Everyone will feel involved and valued if there are frequent check-ins and open channels of communication via employee engagement surveys.

As an employee engagement software, Acall facilitates internal communication and increases engagement. Acall, designed for the digitally-first workplace, gives workers the freedom to feel appreciated, heard, and included wherever they work. Contact us to learn more.

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