digital workplace solutions

Digital Workplace Solutions – Why Businesses Need Them

Every business and team has different IT systems and technological needs, so the choice of digital workplace solutions varies. However, IT buyers and decision-makers normally agree that digital workplace solutions are crucial. In fact, a study by CMSWire found that 95% of respondents consider a digital workplace a vital part of their digital transformation strategies. But why are these solutions so appealing to businesses?

In this blog post, we will explain why digital workplace solutions benefit your business. We will explore the advantages they bring and make a strong case for their implementation.

What Are Digital Workplace Solutions?

A digital workplace is a new kind of workspace where work happens online and on electrical devices. In addition to using basic technology like emails and smartphones, the digital workplace includes cloud-based tools for collaborating and communicating, virtual meetings, customer relationship management (CRM) software, and other online business applications. 

Therefore, digital workplace solutions are all the tools that make the digital workplace function smoothly. These include request management software, email, and other collaboration and communication tools.

The best digital workspace solutions are cloud-based and easy for people to use. However, each company’s digital workplace solutions are different. So, it is best to start with a main workplace platform and then add the tools that are most useful to everyone involved. Ideally, these tools are managed by strong facility management software that brings together different workplace services into one unified platform.

Core Components of Digital Workplace Solutions

Digital workplace solutions should consist of four essential components that are crucial for a modern work environment.

  • Workplace management software
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At the core of the digital workplace is workplace management software, also known as facility management software. It enables efficient management of the office by providing features like move management, space management, and tools for optimizing space utilization. 

The software also simplifies desk and room booking, including options for hot desking, hoteling, and sensor-based free addressing. Additionally, it facilitates scenario planning and stack planning for testing hypothetical workplace changes before implementing physical modifications.

  • Communication and collaboration tools

Seamless communication and collaboration are vital for efficient work. Therefore, communication tools play a crucial role in connecting employees who work in different offices, cities, or even countries. These tools ensure that employees always feel like part of a team, enabling effective teamwork regardless of geographical distances.

  • Cutting-edge technology

The best digital workspaces are backed by advanced technology. For instance, IoT sensors are employed to enhance the workplace experience and assist employees in utilizing the space more effectively. Companies can also harness artificial intelligence to enhance predictive maintenance and security measures.

  • Wayfinding and digital signage

While the physical office may experience changes and reduced usage, it remains integral to most companies. Therefore, effective digital workplace solutions should be able to establish a connection between the virtual and physical worlds. In other words, they improve wayfinding within the office space, making navigation more efficient. Additionally, digital room signage plays a role in assisting everyone in utilizing the office facilities.

How Digital Workplace Solutions Benefit Businesses And Employees

For businesses

Create a robust corporate culture

One of the most important features of a digital workplace is the “News” function. It allows you to effectively share your company’s culture and tell stories about your business. 

This feature allows HR and communications specialists to create and share news within specific groups or the entire company. As a result, employees can then like, comment, and share the news articles as a direct way to express their opinions and join discussions on important topics throughout the company.

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Boost productivity and performance

In a modern digital workplace, there are many useful applications that cover various collaborative tasks like instant messaging, video meetings, and managing projects and documents.

Additionally, digital workplace solutions act as a communication and social layer that brings all these apps together. They integrate different applications through APIs, which means users can see all the apps they use in one place when they log in. This personalized dashboard on their digital workplace homepage gives them direct access to critical information.

Increase revenue while reducing IT and operational costs

To boost earnings while minimizing expenses in IT and operations, it is crucial to establish a set of measurable indicators to forecast the return on investment (ROI) and potential revenue growth of the digital workplace. For instance, metrics such as adoption rate, engagement level, customer satisfaction scores, and cost savings in IT and operations can provide valuable insights.

Furthermore, the choice of hosting, whether cloud-based or on-premise, presents an opportunity for revenue growth. Cloud hosting can significantly reduce IT costs associated with maintenance and upgrades.

Turn employees into brand ambassadors

As discussed earlier, a digital workplace creates a solid company culture and a sense of community. This is important because it helps to win over employees, build trust, and foster transparency. These elements are vital for providing a positive work environment, leading to employees willingly advocating for the company.

For employees

Flexibility and work-life balance

With digital workplace tools, employees can enjoy flexibility in terms of when and where they work. They can collaborate and complete tasks from remote locations for a better work life balance. This flexibility enables them to manage personal responsibilities while still meeting professional commitments.

Autonomy and empowerment

Technology empowers employees by granting them more autonomy in their work. They have access to tools and resources that enable independent decision-making and problem-solving. This autonomy fosters a sense of ownership and boosts motivation, as employees feel empowered to take charge of their work and contribute to the organization’s success.

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Simplified collaboration

Digital workplace solutions streamline collaboration among team members, regardless of their physical location, as employees can easily communicate, share documents, and collaborate on projects in real-time. This simplifies and accelerates the exchange of ideas, enhances teamwork, and improves overall productivity.

Learning and development

Digital workplace solutions often include learning and development features. Employees can access online training resources, courses, and knowledge-sharing platforms to enhance their skills and knowledge. This continuous learning environment supports professional growth, keeps employees engaged, and enables them to stay updated with industry trends and best practices.

Wrapping Up

Digital workplace solutions have become indispensable for businesses in today’s fast-paced and interconnected world. They offer a multitude of benefits, including enhanced flexibility, improved collaboration, increased productivity, and better employee engagement.

If you are looking to optimize your workplace management and unlock the full potential of your digital workplace, don’t hesitate to contact Acall. Workplace management software can help you streamline operations, boost efficiency, and create a thriving work environment. Let’s take the next step towards a more productive and connected workplace by contacting Acall today!

1. What are digital workplace solutions?

Digital workplace solutions refer to a set of technologies that enable businesses to create a virtual equivalent of the physical office environment. These solutions encompass tools for communication, collaboration, task management, and resource sharing, facilitating a seamless and flexible work experience that transcends traditional office boundaries.

2. How do digital workplace solutions enhance business productivity?

By integrating various tools and platforms, digital workplace solutions streamline workflows, reduce time spent on administrative tasks, and support efficient remote work. This consolidation allows for faster decision-making and project completion, directly enhancing overall business productivity.

3. In what ways can digital workplace solutions promote employee learning and development?

Digital workplace solutions often include learning management systems (LMS) and access to online courses, allowing employees to easily engage in professional development. They provide platforms for knowledge sharing and upskilling, which can be tailored to individual learning paths, ensuring continuous personal and professional growth.

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